Android Crashes/Reverts to Dashboard after Scan/Photo Capture

Android Crashes/Reverts to Dashboard after Scan/Photo Capture

Each Android device has some uniqueness to it due to Android Operating Systems being customized by device Brand and Model. Apple products, all use the same operating systems, while Android is open-source software which allows device manufacturers to modify the code and make adjustments to the software to support their specific hardware. This creates some variability with Android devices in regards to running manyfastscan without any hiccups. If you ever have an issue that is not solved on this page, please contact us and let us know the Brand and Model of the device you are using and we will troubleshoot with you

App Crashing After Taking a Photo During Listing

  1. The first approach you should take is going to General Settings and scroll all the way to the bottom. You will see a checkbox called 'Experimental - Skip Android Permission Check'.  Check this box and try listing an item. If the issue persists, continue to Step 2 below.



  2. If the above solution does not work in solving the Android crash issue, go to General Settings > Image Capture Settings and enable 'Compatibility Mode'


  3. If the issue still persists, make sure of the following:
    1. Ensure unnecessary apps are not open
    2. Ensure the Camera app is not open




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